If you're looking for a rewarding career in an organisation that puts people first, you've come to . Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. It is mandatory to procure user consent prior to running these cookies on your website. Some team leaders are very knowledgable and helpful, Lack of diversity Employee Portal. In the years that followed, MHT's workforce . 39,000.00, 29,500.00 The office environment is modern and fresh, with wider computer screens. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Job work-life balance Friendly customer service staff , but rather staff support each other to make things right. Meet our Development Director of Customer Care and see what she is looking for in her team. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. No call is the same Featured job. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. photo: Creative Commons Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Having problems? We work together to create great places for people to live. In the UK this is a National Insurance Number. This job is no longer available, but here are similar jobs you might like. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Working at MTVH - Metropolitan Thames Valley Severe maladministration finding for Metropolitan after failings with Multi Award contract with MTVH - Axis Europe Positive Experience. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. This can show up occasionally, including when major corporate projects are being delivered. I have had very supportive managers who have encouraged my career progression. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. This employer has not claimed their Employer Profile and is missing out on connecting with our community. There are also lots of additional benefits on offer and they stand by the core values of the company. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. But opting out of some of these cookies may have an effect on your browsing experience. Login | So Resi YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. We work together to create great places for people to live. to work with and autonomy to make decisions. Sign up your company today and we'll give you 5 free reference requests per month. Metropolitan Thames Valley | LinkedIn This employer has not claimed their Employer Profile and is missing out on connecting with our community. These cookies track visitors across websites and collect information to provide customized ads. Clean working place and nice environment I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Lack of communication between different departments. A lot of passing the buck goes on 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. This site is protected by reCAPTCHA and the Google Privacy Policy You can also upload photos of what needs to be fixed. Hotjar sets this cookie to identify a new users first session. Housing Association. Lack of communication between different departments. Really understaffed - non stop calls People are at the heart of everything we do, and that includes our own people too. Asking for reviews. You ring for repairs no response, no response to complaints and promises are never kept. I've loved my time here. This is a True/False flag set by the cookie. The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Metropolitan Thames Valley works across housing, health, social care and education. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. By clicking Accept, you consent to the use of ALL the cookies. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. No call is the same YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . Necessary cookies are absolutely essential for the website to function properly. RefNow can help you verify a persons employment with Metropolitan Thames Valley. Welcome. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. MTVH Uses Data to Help Address England's Housing Needs Income and housing officers hard to get hold of at times and sometimes don't want to take the calls If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Staff and Volunteer opportunities. Inclusive Institutions: enabling and supporting culture change MTVH - Online Customer Services There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Responsible for leading the customer service team: resident services, first-time and follow-up repairs. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. Enjoy resolving queries at first point If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Metropolitan Thames Valley works across housing, health, social care and education. Enjoyable when u have nice tenants and leaseholders Really understaffed - non stop calls I've always felt if I have an idea I can put it into practice quite quickly. A free inside look at company reviews and salaries posted anonymously by employees. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Seems customer service focused at first but comes down to targets and stats YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Violet Tariro Pugh - Digital Marketing Manager - Metropolitan Thames Professional Services Frameworks [Addendum] - bidstats Anonymous Employee in London, England. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. This rating has improved by 7% over the last 12 months. Fill in the repairs enquiry form. 5.0. This website uses cookies to improve your experience while you navigate through the website. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. We also use third-party cookies that help us analyze and understand how you use this website. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. If you don't have an invitation code you can use the MTVH Online support form to ask . Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. No call is the same Application. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. A guide to spotting romance fraudsters. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Rude, unproductive team members are promoted because they're friends with management, others are iced out for arbitrary or no reasons Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Logos provided by Clearbit Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Sales Manager. This is a True/False flag set by the cookie. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. I've loved my time here. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: propertydesk.enquiries@mtvh.co.uk, if you are a Metropolitan resident. Copyright 2023 Metropolitan Thames Valley Housing. Average Interview. About our cookies and how to manage them. MTVH (@MetTVH) / Twitter New community programme for Clapham Park residents to help tackle cost-of-living pressures. You'll need your mobile phone and your unique invitation code. Head of Customer Services. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. What is Metropolitan Thames Valley? Company Culture, Mission, Values Clean working place and nice environment About our cookies and how to manage them. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. I've loved my time here. Analytical cookies are used to understand how visitors interact with the website. We also use third-party cookies that help us analyze and understand how you use this website. Enjoy resolving queries at first point Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 140 Metropolitan Thames Valley reviews. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. Nicole DeRosa - Content Creator - NICOLEDEROSA.COM | LinkedIn Social housing: finance in London | Law firm and lawyer rankings from

Bleach Sternritter Deaths, Shooting In Bloomfield, Ct Today, Brayden And Tinsley Beane, Magnolia Sympathy Tree, Articles M