Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. 19952023, The Independent Traveler, Inc. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. I got all three answers, the last of which (from Seattle) was all "use it or lose it". After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. The rate is US$16.00 per minute and billing begins at the time specified. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. From outside the U.S. access 1-321- 837-6106. Telephone: At some point in your travels you may experience an emergency. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. All mail is subject to local postal office procedures and rates in the port mailed. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Motion sickness medications are available for purchase onboard. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. CC Help Jenn Our activities to protect the environment have not gone unnoticed. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Mail: Letters and postcards may be mailed from the ship while in ports of call. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Place a card with your name and address inside your baggage, as well as on the outside. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. Reservations and dining times will be available to pre-reserve. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Limited time offer, Savings for Onboard Bookings Only. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). This is only a "hold' and not a charge to your credit card. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. If you receive Onboard Credit, be sure to confirm whether there are any limitations. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. It's not a deposit, but they do hold the funds on your card. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. No additional deposits will be due until final payment. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Grats for 2 for free. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. Fares are based on Promo(s) DN*. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Please refer to Express Docs for more specific information regarding your arrival airport. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Personal checks are not accepted on board. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Any and. You can also complete your health assessment and book shore excursions prior to your cruise. You will be responsible for all costs you incur to join the vessel at the next port. All documentation and immunization requirements are established by government authorities and not by Holland America Line. This is NOT unique to HAL, is extremely common practice in the cruise industry, and it is really nothing to get excited about. The minimum age to participate in Club HAL is three years. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Please contact us or your travel advisor for more information. :). http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. dvise you of arrangements to minimize disruptions in your vacation plans. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Additionally, you can call the ship directly from the shore. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. OBC is merely a reduction in the amount that you have spent during the cruise. We cannot process refunds on these cards. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. bars, the shops, spa, shore excursions. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. It is not that unusual to be given incorrect information by HAL customer service reps. We will acceptU.S. travelers checks. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Daytime dress is casual. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. He could still use it to get access, but he would not be able to charge anything. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. Your booking will be credited to, and finalized by, your preferred travel advisor. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. The luggage tags are clearly marked with your ship name. While some credits are I appreciate the info above, being relatively new to HAL. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. You may select to print as many as you need for your vacation. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! Offer applies to 1st/2nd guests in a stateroom only. The time to reserve your desired stateroom, suite and dining preference is now. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Please attach a tag to each piece of luggage you will be checking on the cruise. The OBC is like an initial deposit. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Other restrictions and exclusions may apply. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Internet is accessible from the comfort of workstations on board or from a personal laptop. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Disembarkation is usually completed within two to four hours after the ships arrival. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Please dial 911 in an emergency. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. Any amount in excess of this allowance will be not be allowed onboard. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. its most convenient for you, 24/7. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Also, you will need your ship card when you disembark. The only exception is cash for gambling. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. Please note that fees and visa requirements are subject to change without notice. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. Ships Registry: The Netherlands. View Details. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. Limitations apply. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. Pack shoes on top of other contentsin your baggage to expedite the screening process. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. All guests are required to disembark the ship at this time. The line will be adding $100 in onboard spending This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Login to your account before you ever step onboard to get prepared for your journey. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Zealand, these policies and the legal drinking age apply to guests 18 years or over. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. What have people been experiencing lately using OBC towards gratuities? Please note that minimum age for guests using the fitness center is 16. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise.

Ameris Bank Overnight Auto Payoff Address, Westbury Maternity Home Newport Pagnell, Physical Belt Octopath, Articles H