* Prices are per person per day. Cruise lines will often run sales, and travel agents will often offer perks, that may include free WiFi for booking a cruise or discounted rates for packages when purchased pre-cruise. Please see your server or bartender for a full list ofitems included in each package. Prices can vary from $8 per day for social media packages up to $34.99 per day for unlimited premium WiFi packages. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the ability to transfer from the platform to the tender. If you do not currently have a Holland America Line account, please click Register above. Look at the cruise line websites and reviewers on popular websites like the CruiseCritic Forums who can be brutally honest in reviewing such amenities. However, in the absence of any of the documentation listed above, U.S. citizens can present a government issued photo ID, along with proof of citizenship (an original or copy of his or her government issued birth certificate, a Consular report of Birth Abroad, or a Certificate of Naturalization). Volendam Can you re-send it? Any discrepancies may prevent travel. It is truly a suitable prelude to your carefree holiday. Guests are still obligated to verify such information with the appropriate authorities. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board. On sailings that require other vaccinations, such as Yellow Fever or Malaria, it is important to obtain your vaccinations in time for them to take effect (6-8 weeks) prior to sailing. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. Please send a proof of payment toadministrationeur@hollandamerica.comper wire transfer/transaction to make sure your (deposit) payment is correctly and received and applied on your booking(s). Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Bidis - essentially flavored cigarettes - are not generally permitted entry. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. He could see the booking and only his expenses. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. Get up to 30% off Have It All cruise fares, free balcony upgrades and kids' fares, Wi-Fi, our Signature Beverage Package, Shore Excursions, and Specialty Dining plus up to $400 Onboard Credit and more. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus). Please remember that many other countries have a similar policy when going ashore and you will be subject to their currency allowances at the current exchange rate. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. By The luggage tags are clearly marked with your ship name. Holland America Line has invested over the past few years to expand onboard Wi-Fi service to satisfy growing guest demand for digital access at sea. 10 Best Cruise Lines for Gluten Free Food, Code Bravo: Lessons Learned during a Cruise Ship Fire, 20 Best Cruise Blogs to Follow Today [2023]. Once onboard guests can upgrade to Premium, a higher service level package or to multiple devices. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. Pack shoes on top of other contents in your luggage to expedite the screening process. Fees: There is a per-day social media package available for $14.99 which allows access to popular social media sites. A Holland America Line has gone voucher-less for most services. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. These requirements vary by position and, as would be expected, are particularly rigorous for our senior officers. They also have cafes with printers and full screens and keyboards to facilitate work or other activities. Boarding may be denied or fines may be levied against those guests without proper documentation. Two nights specialty dining: ships with Tamarind receive one night at Pinnacle Grill and one night at Tamarind. Any excess deposit will be refunded to you at the end of the cruise. Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Holland America Line does not discriminate against individuals on the basis of disability. Holland America Line does not recommend storing medication in any mini-bar. Our staterooms and suites come in an array of sizes and configurations to fit your family. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. Supports audio/video calling and streaming where coverage allows.). The number of Dressy Nights on your cruise depends upon the duration of the voyage. Free WiFi packages for balcony cabins and suites. The rate is $US16.00 per minute and billing begins at the time specified. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Governmental inspections are always supplemented by internal audits and inspections conducted by internal personnel. An activity schedule for each age group will be delivered to your stateroom each evening. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). We are Don and Heidi, the husband and wife travel team behind EatSleepCruise.com. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. The Holland America Line Signature Package is the cheapest alcoholic HAL beverage package. Refill your medicine prescriptions sufficient for the duration of the cruise. You will recognize our representatives by their Holland America signs. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Your travel advisor can provide you with additional information if you are interested in this option. Onboard credits may not be refundable at the end of your cruise. Q What if I do not have an email address or do not wish to provide my email address? The bed can be converted upon request to 2 twins if full compliance is not needed. Listen to the announcement. Also, have your identification, travel documents and ticket information readily available. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. We considered this a very high price for 1 device-at-a-time for 7 days, but we bought it anyway. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. The Unlimited package costs $199 for a 6-9 day voyage and $299 for a 10-14 day voyage. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Some countries impose an arrival or departure tax which cannot be included on an air ticket. Mobile Phones and tablets: Access is available for the most popular social websites and applications, including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp and top airline websites. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. Koningsdam It is also a good idea to carry a written list of your medications in case they are lost. Fares are in US dollars. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Follow along as we share our travel tips, cruise reviews, information on ports of call, and the latest cruise news to help you plan the ultimate cruise vacation. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. You do not need to include suffixes on your airline ticket. My understanding is the Have it All package includes the WIFI Surf package. Some flight options can also be managed directly with the airline locator to acess your flight details. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. Written safety information and a copy of the lifeboat drill safety speech. An add-on fee can be paid if you wish more than one devise per account to be active at the same time. Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. @ciabelle when onboard, there is a messaging facility on the Navigator app that is free to use. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. Three Ways to Ensure a Budget-Friendly Family Cruise Vacation, A Word of Caution About Cruise Line Wi-Fi. In absence of running water, the use of alcohol-based hand sanitizers is recommended to help prevent disease transmission. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. At Club HAL Kids ages 3 to 17 can enjoy an array of exciting activities and entertaining events while supervised by professionally trained staff. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon. Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. Most cruise lines don't offer speeds that can support streaming services like Netflix or Spotify. Tickets are nontransferable and name changes are not allowed. Q Where do I enter my Holland America Line Booking Number and Last Name? Travelers' diarrhea (TD) is the most common illness affecting travelers. Additional devices can be connected at a discount, and family packages, four devices or more from $13.99 per device per day. Video streaming is not available with any of these packages. Select All to print all pages. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (prices are found in your stateroom directory). Most locations will accept major credit cards and some will even accept U.S. dollars. All of the extras included in the package for 10- to 20-day cruises, PLUS an additional $100 shore excursion or tour credit ($300 per guest total). Work and the internet at large can live without me for a couple weeks. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Please do not use a credit card or phone card; your on-board account will be billed in addition to the cost of the phone card or charges to your credit card. at 8005478493 or 2066267044. With the Elite Beverage Package, you can enjoy all drinks priced $15 and under including Dale DeGroff's Original Cocktails. Add in the TV shows, though, and She-Hulk is the. Transfers are available to Flight Ease guests and to guests who have independent flight plans. In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. Other health-related information can be found on the CDC Travelers' Health page. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). * Prices are per person per day. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Air fees and Cancel Policy fees may apply. For some background and tips, here's everything you need to know about internet at sea. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorization. Finally but maybe most importantly, our onboard management teams, starting with the Captain, conduct regular inspections and self-audits throughout the entire ship. If you need to order via phone, please call Ship Services at 1-800-541-1576. Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. The Social Package should be purchased for printing airline boarding passes. Additionally, their packages range from 250 MB to 3 GB. Please note that wheelchair lift vehicles are not available in some ports. Printable luggage tags are available at the Online Check-In start page and include your name, stateroom and departure date. From what you and Bruce said, it appears the latter is the case. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Please have the ship's name, your party's name and stateroom number before you call. The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails. A: Not at dinner. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. Q Will Express Docs include flight, hotel and transfer information? It also supports Skype video calling, where coverage allows. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Fully Accessible Single Side Approachrooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. The Refreshment beverage package is currently $29.00 - $38.00/per day for 2021-2022 sailings. Cruise vacations are casual by day, whether you're on the ship or ashore. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. In addition to your cruise fare, you will also be charged an amount for Taxes. If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration. Cellular services are generally supported by your home carrier; rates at sea vary by wireless company but typically reflect international roaming rates, which can be breathtakingly pricy. 2 Not all suites within each category feature accommodations for extra guests. It is spread by person-to-person contact. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. For help finding your ideal stateroom, please call us at 1-855-932-1711. Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. The ships distance offshore as well as interference from landscapes and weather can all cause variable cruise ship internet speeds. We have sailed enough on HAL to be 5-star and have never bought their package. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Double Your Onboard Spending Credit Now you have two ways to receive Onboard Spending Credit on your next cruise. View theCruise Updates pagefor the latest announcements. No, there are no additional fees associated with EZpay. The Premium packagelets you connect up to 4 devices with a usage limit of 6GB. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. includes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. Guests can use these cruise line apps to check the daily activities, make reservations, and more. These are usually either good for 24 hours or a certain number of minutes. Q I have not received the e-mail notification for my Express Docs. In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks. Transfer Showersprovide the maneuvering clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair. For details regarding the Journey luggage program, please refer to the Alaska Land + Sea Journey tips document available at the Online Check-In start page. Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. The charges are subject to change without notice. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Holland America Line cannot confirm or reconfirm flights, seat assignment requests and other special services, such as special meals or wheelchair assistance, from onboard our vessels. When youre ready to return to the sea, our Worry-Free Promise Program gives full flexibility to change plans, protection before and during your journey, and peace of mind with enhanced health and safety protocols on board and on shore. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola Freestyle program with more than 100 unique Coca-Cola flavors available. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Rarely. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Many ships now have branded apps that allow cruisers to chat with each other onboard. If this happens, try closing and reopening the browser. Each participant also receives a Club Hal t-shirt. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. Unlimited Wi-Fi Package 1 device is $25.50/day when purchased prior to your cruise. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. These plans include the Social WiFi plan, the Value WiFi plan, and the Premium WiFi plan. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. The satellite internet Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and caf spot coverage. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under biosecurity control. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. Clarification: Is this per guest or per stateroom? To ensure that both the IMO and flag state rules are complied with, every ship is also required to be registered with one of the internationally-recognized Classification Societies; in the case of Holland America Line, it is Lloyds Register. LauraS MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Premium this has the highest amount of data which allows for everything including streaming and video calls. All of our ships comply with and in many cases exceed the applicable SOLAS safety standards. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. Fees: There is a flat price with two packages: Surf starts at $12.99 per device per day with additional devices added at a discounted cost. [emailprotected] is the program covering all of Disneys internet packages at sea options. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. This indicates a pop-up has been blocked. So, we explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. You will be DENIED BOARDING without compensation if you do not hold the proper VISA documents. This can be accessed at any time after the booking has been made. Norwegian Cruise Line Norwegian Cruise Line offers a variety of cruise ship internet packages. We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. You do not need to include suffixes on your airline reservation. Additionally, you can call the ship directly from the shore. FREE. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour.

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