Block Spam Calls. Giant Eagle's Customer Service is despicable! That's just plain irresponsible and rude. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Makes me appreciate Kroger even more! How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. I like that i get discounts on gas when i shop. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. More or less told tough. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. How does that help with a person that wants a grocery list AHEAD of time? I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Giant Eagle Grocery - Central Percentum Giant Eagle. Total waste of nearly $10. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This is not the 1st time this has happened to me. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. The other guy behind counter was rude also. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Theres no reason I should be getting the runaround like this from a big company like this. Phone number +1 724-258-5011. Country fried steak & eggs were. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Like im bothe ring you! When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! It is very challenging to get answers from customer service. I love Giant Eagle Curbside Pickup. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! States they care about work-home balance Pro diversity culture You will lose me and many others who despise having to use pc, etc to see your weekly special info. The associate said to go ahead. i had over one dollar on the advantage card for fuel perks for gas. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I have had other items before. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. She rudely told me to re-up order my food and wait in line again. I was told I would hear back in 2 to 3 weeks. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Early History. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Desired outcome: The kitchen manager was the cashier. Getgo employee do not have lunch break in 2 years. Giant Eagle Grocery - CentralPercentum GetGo. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Everyone I talk to keeps telling me they will get back with me the next day. . Jason (Columbia US) The Pharmacist & Staff are very professional & friendly. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. They bring them out and put them in your truck for you. A guy with a strange accent was very rude and started to yell at me. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I was told i needed to spend $30 in 1 trip. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! NEVER GOING BACK, Desired outcome: I have been going back and forth with customer service about a $10 bonus perk i never got. At this point I have spent way too much time with them without a resolution to this problem. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. In recent years they've started carrying more organic and vegetarian products, which is great. So i am very confused and frustrated. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. I am extremely dissatisfied with the service provided to me today. There was a manager standing at front of store with one cashier checking out a long line of customers. but 2. His hair looks like it hasn't been washed out combed in MONTHS. Learn how the rating is calculated 1 complaint. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Get go in Washington PA on Wylie ave.. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. So I went to the self-checkout, and there I was harassed by two other employees. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Ripoff Report Needs Your Help! Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. This is not acceptable. Your self check out is hardly a convenience. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 In hopes to fix this issue for me and other customers for future. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. 6930 West Central Ave . The next best thing would be some sort of response just so I know you are aware of my issue. The store is in Brooklyn ohio. I do not like going to this Giant Eagle! Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Submit a complaint and get your issue resolved. I was very upset. show of laziness coming from the higher ups. It goes against our guidelines to offer incentives for reviews. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. And the person who answered was named Morgan, a female. I paid for a SHOWROOM car wash and parts of my car weren't even touched! In the meantime no follow-up with me. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Check out charged $16.99. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. comment. Everyone is so polite and friendly. your customer service is not customer friendly. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. I never recieved them, yet I was still charged for ordering them. The butchers are LAZY! So, off to Rite Aide i go! Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Can you imagine what I think you can do with this lousy idea?! For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Unbelievable. Jan 26 2021 Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Don't catch until I get home. (Either January 3rd or 10th). We cannot discuss details around this or any situation that may be under investigation. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Made formal complaint with Customer Care. Shed light on the availability of medication needs brought to someones attention. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Information provided by various external sources. They can't because it's simply laziness. Nov 25, 2022, 12:13 PM PST everytime i go theirs always issues! This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. On pick up on Dec17 prices increased. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. An item had part of the label ripped off of it which had the bar code on it. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I placed an online order on December 23, 2022. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. Tip for consumers:Please be nice to the people that serve you. The employee came up to me after my cart was full and I was almost ready to check out. My prescription was not refilled. Local grocery store in north eastern US. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. I asked that they contact me and one customer service representative never even filed the complaint. Giant Eagle, Inc. Diesel Mechanic Review. Shed light on the availability of medication needs brought to someones attention. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line.

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