Is it my iphone? Plans can change. No. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . DO NOT USE THIS COMPANY! To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I constantly had to check everyday because it would log me out everyday. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 He never received the email. I am so sad and frustrated. Press question mark to learn the rest of the keyboard shortcuts. This also did not work. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. BUY THE PERFECT TICKETSFront row or on the aisle? tl:dr - Crashy app. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. I can log in to the account on desktop, but not the app. Official Tickets and Your Source for Live Entertainment | AXS.com I ordered tickets online to a recent show. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. UPDATE: received a developer response that pretty much blamed me for their negligence. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Front row or on the aisle? I purchased three tickets for friends to go to the Joyner Lucas concert. I will not be using AXSTickets again, its not worth it. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. . then to me it seems something is missing from the transaction. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Been having a major problem with this app since OCT 2021. It's all a fan needs, all in one app. Yep, my account is back to normal now too. Get the AXS app from App Store or on Google Play. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I can't access purchasing tickets either on my desktop or phone. Thanks!. Extremely frustrating. Mobile Ticketing | Sacramento State Same here, I've logged in and My Events is empty. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I used my Facebook account, which needed a re-login, but thats fine. LearnMore. IOS 16.2 on Iphone 11. cant go, and more. Sent to voicemail every time, no calls back. I then had to log into my Facebook account two more times. This is how I was tricked into buying more tickets. Mine wasn't working earlier, but just checked and now showing in the events section. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Extremely disappointed. Don't know why it won't work. I do not understand where the difficulties lie in this process and am very unhappy with this service. Two of the ticket were bought together and the other was bought separately. Still don't see your tickets? The next day I got the same email twice simultaneously. Create an account before you try to buy tickets for the first time. First of all their customer service is terrible. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. With the AXS app, you can Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Their customer service is horrible. Axs store currently offers the greatest deals and promotions. And waited. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. They hold your money forever if there is any issue with your event or if you sold your tickets. Hi Lennie, Thank you so much! I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Once tickets are transferred through AXS, the original purchaser does not have access. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Have no fear, theres a link in the email where I can view the completed transfer. Cheers! After the concert I ask a staff member what's up, and they say the meet and greet was before. We often link to other websites, but we can't be responsible for their content. Damn thats really smart Im gonna do that from now on. The use and ease of AXSTickets was phenomenal. There is no fee for transferring seats and you are allowed unlimited transfers. Things to do around Boston this weekend and beyond Lets try again. So I kept trying and the same thing kept happening. The absolute worst and most unprofessional app i have ever used. AXS Ticketing & Mobile Delivery. Sports and arena events will usually be the most expensive with the best seating options topping $150. Boooooo Axs. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. "Swan Lake" tells the story of a young . But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. I can log in on my computer but not on the AXS app on my phone. AXS (company) - Wikipedia How do I create an AXS account? My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. What do I do if I have not received my tickets in the post? - AXS Help Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Then the final queue starts for buying tickets. AXS site or mobile wont let me sign in for refund. Im going fucking hysterical. I am going to be extremely upset if I cant go to the TOOL concert. I finally had to send him a picture of my ID so they could look up the ticket to print for him. Buying Tickets - AXS Help Center Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Really?!!!. Update AXS Tickets to the latest version on PlayStore. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. I have to agree with everyone here, on the catastrophy of this AXS App. I shall try that on Monday after the show. AXS website issues - Tickets not showing on my account Yet I do not have my tickets or any co formation. They said he had 6 tickets ( I only had 5!) The show is tonight with no way to access my account or update my password. 5 comments 100% Upvoted This thread is archived Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Thank you. Have had a variety of other problems in the past, particularly with tickets not displaying. Im trying to sell the missing order as it was made in error. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? I purchased tickets and created an account using my Facebook. What fees are there when buying tickets? I mean, what for? If they have a 2* rating, why did you sell through them? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Be safe from hackers and unwanted bills. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Their customer service is horrible. I show up to the event very early, just in case, and no one at the venue said anything. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Purchased tickets in October of 2021. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. This is the ABSOLUTE WORST APP I have. For more information, please see our AXS Tickets - Apps on Google Play My show is on Friday and I so wish I was able to go. Where are my tickets? We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Thankfully I checked it first thing this . Press J to jump to the feed. I do have te pending charges too, how did you contact them? Pick your exact se Table of Contents: I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. Does not recognize sign in and unable to change password. This is happening for the AXS, and RedRocks Mobile Iphone App. There could be a delivery delay. The only problem is, Im not using Safari so it should make a difference. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. No paper tickets required. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. axs - Home - Facebook Has anyone else had this problem? Instead it shows AXS mobile ID and QR code for it. After several tries, the link DOES NOT WORK. Then I heard nothing else from support. If they pay you now, there's no insurance for them if the new owners are refused entry. I was happy and excited. PSA: Be careful using AXS when purchasing your tickets Are you having issues? Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Now, tell me why this is happening. Nope. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. NOTHING. Please answer. Apparently only 2 people actually made it to the meet and greet that day. Mine kept giving me the incorrect password error when I knew it was correct. This Clears both data and cache. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. The hassle with trying to login is just ridiculous! Went online and I saw that my tickets were available but I still didnt see an actual ticket. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. Please fix this and I hope there is no other fans that will experience the same thing as me. Checked my account and it's back in there. I rather print out my tickets or use primary ticket apps. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. These tickets are non refundable so I am out $200. AXS FAQs This is for London (October). Peter Kay tickets - London 02 many dates !! I was not aware I had already completed my purchase and was charged $181. 5. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. What a stupid, stupid product decision. They didn't show up and disappear though so I don't know if this is this same issue. AXSTickets keeps crashing right now every time I tap the menu bar. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Bought tickets for a show that was postponed. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. If so, how? I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. AXS Mobile ID Ticketing FAQs | T-Mobile Arena So, please do yourself a favour and buy from the venue direct. Tickets never arrived (not the first time this has happened with me). Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Peter-kay-tickets in Stuff for Sale in Clapham Common, London AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Buy AXS Tickets, Prices, Tour Dates & Event Schedule - TicketSmarter Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. By Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. 1. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Various News: AEW Announces Meet-And-Greet Ahead of Tomorrow's Rampage I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I cannot view my tickets. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) At that point, you must then go BACK to AXSTickets and sign in to see your tickets. It seems that I probably will not get a response before the show. Thats why I download AXSTickets to help me to keep sign in. Tap for tickets to see the artists and teams you love. The end. Ticket . . It seems like nothing on AXSTickets worked! With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Please help! Alex P. is a great addition to our team. No content will load on the Iphone App. Also, it is not loading any events. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Eventually I had to go through my credit card company to dispute the payment for tickets. This update includes performance improvements and bug fixes. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Were you able to fix it? can't go, and more. I assume the meet and greet is after. ~VP, Contact Center. Doe. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. To download, simply open and view your tickets in the app. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I finally gave up on that. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Exit outOf the window immediately. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. My daughter ending up unable to transfer her tickets, so lost over $100. Press J to jump to the feed. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I also purchase tickets insurance with no email confirmation!! AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I always try to pay with PayPal, just for their excellent refund policy. Theres so much to see. DON'T DO IT! The tickets were $300 too. When I've bought tickets from AXS before they took a few days to show up in my events. I bought season tickets for houston livestock show and rodeo to resell. Also, it makes no difference if you use AXSTickets or the website. How do I get a pre-sale password? I'm getting sent in a loop to verify my device to sign on to the app. These tickets were EXPENSIVE and a gift for my teen for her birthday. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Thats not all! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Something told me to go on the actual website. No contact number just an auto chat which is completely useless. . I have a problem with AXS Tickets Are you having issues? After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. Lets try again., - Unable to sign in after downloading the app. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. What is a Pre-sale? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Tbh, it is a great app. Buying Basics How can I buy tickets? Its pointless. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Promo Code Axs Tickets March 2023 - 50% OFF - HotDeals.com Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. They gave me a # that wasnt even verifiable. Can you acces their web page though? I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I had to get on my phone. listed the best and took a break. Works fine on my computer. Once there, it was another 40 minute wait (missing one band), before they could get in! This telling me time and time again, that I had NO EVENT COMING.

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